Terms & Conditions



Barbara Giaclina  BV
Brand: BABBI (www.babbishoes.com)
Adress: B.H. de Spoelberghdreef 2 – 9831 Deurle – Belgium
VAT:  BE 0884217455
Phone number: +32 (0)9 282 21 57
e-mail: info@babbi.be


These terms and conditions set out the parties’ rights and obligations for the purposes of the sale of products and services between BABBI and customers. The visitor of this webiste or buyer hereby acknowledges that s/he has read and accepted the relevant rights and obligations. Any order placed on the Services is governed by these conditions.
BABBI will make every effort to ensure that the photographs of provided products or services on the Website are as accurate as possible. However, given the digital method used to display the products or services on the Internet, it is possible that the buyer’s perception of the photographs of a product or service may not exactly match the product or service itself.


The tax-inclusive price for each product, shown on the corresponding product, does not include shipping costs.


1. Everyone may place orders at babbi.be, our Website. If s/he guarantees that s/he is fully authorised to use the credit/debit card supplied or his/her PayPal account used for the purposes of paying for his/her Order and that this credit/debit card or his/her PayPal account has sufficient available funds to cover all of the costs incurred as a result of using the www.babbi.be services.

2. By clicking the “Checkout” button during the Order process, and after checking the contents of the Order in his/her “basket” and, where applicable, amending them, the buyer hereby states that s/he fully and unreservedly accepts all of these Terms and Conditions. After confirming the contents of his/her Order, the buyer must make final confirmation by means of payment.

3. The sales agreement between the buyer and babbi.be will only become final once the Order has been confirmed and the corresponding payment has been made.

4. BABBI will send the confirmation of all orders received and their shipment, by e-mail.


These are borne by the buyer and are subject to the package weight and the buyer's country delivery terms. Shipping costs are specified when the buyer finalizes the order.



1. Place of delivery

The products will be sent to the delivery address which the buyer indicates during the Order process. The buyer is responsible for settling the costs of delivery and any charges imposed by the customs.     BABBI ships parcels worldwide.    In case of absence at the  address  given by the buyer, s/he will receive a notice of the attempted delivery from the shipper. It will then be up to the buyer to contact the courier to agree upon a new delivery date; the buyer can also possibly collect the package from the courier's nearest depot within fourteen (14) days. In case the package is not picked up by the buyer or the address given by the buyer is faulty, it is no longer  the  seller's responsibility.  From this moment  on refunds  are no longer applicable , but the seller can send the package again  at the cost of the buyer.

2. Delivery time
The maximum delivery time in European Union is between 1 and 10 working days, and 15 days for the rest of the world, from the shipment date.  

3. Delays in delivery
BABBI shall not be liable to the buyer as per the Terms and Conditions for destruction, damage, delay or inability to carry out its business. The same is applicable in case of war, civil commotion, strikes, lockout and industrial disputes, failure of utility service or transport network, fire, storm, explosion, floods or bad weather, breakdown of machinery or plant, malicious damage, compliance with any law governmental order rule direction or regulation or any default of suppliers or sub-contractors. BABBI shall further be under no liability to the buyer for any circumstances beyond its reasonable control.


Every shipped good is checked before shipping. BABBI foresees an appropriate packaging for each shipped good.
The buyer is expected to check the good(s) immediately at its reception and to inform the seller in case of damage within 1 day of upon reception. The buyer does this by sending an e-mail at info@babbi.be along with an attached pic.
Do not throw away the packaging before having checked the goods are ok. Goods can not be sent back to BABBI without having informed BABBI priorly and only upon receiving its approval. 


The buyer must inform BABBI by e-mail (info@babbi.be) within 14 calendar days upon it's reception. The return needs to be at the BABBI address within 10 working days. The product needs to be sent back in its original, undamaged state and its original packaging. The cost of returning the product to the Seller, shall be covered by the Buyer. If the size does not happen to be right, the Buyer will pay the return costs and BABBI will replace them as quick as possible. The costs of a first replacement are carried out by the seller. In case of a second replacement, the transport costs will be carried out by the Buyer. In any case, the returning products must be in exactly the same state as when received. If not, BABBI may refuse these returning products.  In case  the goods  are  damaged upon  arrival, they will be  replaced by the Seller, and the Buyer needs  to notify the Seller about this within 10 days. If there is damage on the product caused by a wear down, BABBI is under no circumstances obliged to repair or replace the shoes.

If the goods are not returned in time or without advising the Seller in time, as per the Sellers conditions, the goods will not be refunded and will only be returned to the Buyer at the Buyer's expenses. 


Purchases may currently be paid for by bank transfer, through PayPal accounts, using VISA, Master card or AMEX.


Legal guarantee.
Depending on the choice made by the buyer, BABBI undertakes either to credit the buyer for the price of the product or to exchange the product for an identical product, subject to stock and availability. This is also in case of a delivery of a nonconforming product or a product which reveals a hidden defect.


BABBI reserves the right to make alterations to these Terms and Conditions. Buyers agree to comply with the current version of Terms and Conditions only by ordering and purchasing on www.babbi.be.


BABBI endeavours to respect the confidentiality of any personal data provided by Members on the website and to use them in line with the Belgian Data Protection Act 1992 law.
However babbi.be informs its buyers that it will communicate personal data of members only to ensure the good delivery of their orders by its logistics partners, and any after-sale services. Moreover, babbi.be will also communicate these data where necessary to respond to a legal authority injunction.