Exchanges & returns
Our return policy
If you are not 100% satisfied with your product we are happy to offer a full refund or exchange as long as the product is returned to us in a new, unworn condition with the original packaging within 14 days.
How can I return or exchange an item?
Write us an email at firstname.lastname@example.org with your order number and your wish to return or exchange.
Please ensure that you return the goods to us in their original undamaged shoebox (outside & inside). Although your statutory rights as a consumer will not be affected, the goods are second hand without the packaging and we may not therefore be able to exchange them voluntarily. Please obtain proof of postage, as we cannot accept responsibility for goods lost in transit.
We will be in touch as soon as we have received it back.